GENERAL CONDITIONS

 DURATION

 The rental is granted for the duration mentioned on the contract, except if a prolongation is accepted by the renter out.  Failing restitution of the vehicle at the end of convened period, the renter out has the right to take the vehicle back anywhere at the cost of the hirer.

 DRIVER PROFILE

      -   only one conductor : the one mentioned on the contract
-   Minimum age : 21 with driving licence of more than 2 years (A/B/C)
-   For vehicles above categories A/B/C : minimum age of 25 with driving licence of more than 3 years

HIRER's RESPONSIBILITIES

The hirer has the legal responsibility of the vehicle. He has, when he is not driving, to lock the vehicle, put the alarm on, keep the vehicles documents with him. He has also to take good care of the vehicle and park it in a safe place and take the keys with him if the vehicle is not under survey.

The hirer is responsible for the vehicle whether in circulation or during parking.
He has not the right to utilise it to transport paying people, pull or  push another vehicle, participate to car races, drive under alcohol,  medicines or any other substances which  influence his capacity to drive, contravene to driving regulations.

 TOWING FEES TO A GARAGE

 For all vehicle outside the renting zone, the hirer will have to pay return fees, calculated under a mileage cost  per category and distance between the return and starting points.

Should the hirer not return the vehicle documents, equipments or accessories, the rental will continue until the above mentioned is returned or until he can produce a report mentioning the theft/loss.  The hirer will have to pay for the renewal of the documents or the repair of accessories.  The official theft report must be done to the police or the "gendarmerie" by the persons mentioned on the rental contract.

As soon as the rental contract is signed, the hirer recognises that the vehicle is in good condition and with no apparent default.  He then engages himself to return the vehicle in the same condition including the keys at the time mentioned on the contract.  Should the hirer want to make reserves about the vehicle conditions, he should make them upon signature of the contract.

Some renters out give the vehicle with a partially filled in tank.  The hirer will give the vehicle back with the same level of petrol in the tank.   Should there be more petrol upon return, there won't be any refund.

 EXONERATIONS & RESPONSIBILITIES

 The hirer won't be able to claim against the renter out in case of loss or damages to his personal belongings left inside the vehicle.  Within legal limits, the renter out is not responsible for damages to the hirer or third party utilising the vehicle.

LITIGATIONS

 Any litigation which could occur will be submitted to the Moroccan law and will depend on the Tribunal of Commerce of Marrakech, except otherwise mentioned in the contract.

MAINTENANCE, REPAIRS, CONDITIONS OF USE

 The hirer will check regularly oil, water and other fluids levels.  The normal maintenance of the vehicle must be done by the hirer in a garage designated by the renter out.  Any other repairs will have to be done according to the renter out's pre-authorisation.

PRICE

 The hirer will pay or reimburse the renter out upon his request :
a) daily basis rental, (24 hours non sizeable) - unlimited mileage and TVA included
b)  extra cost if additional driver, petrol in the tank or refill, delivery expenses, driver, optional insurance,
c)  return fees if the vehicle is returned in another town according to tariffs when signing the contract,
d)  all legal expenses or fines incurred by the hirer during utilisation of the vehicle.

 Repair expenses will only be covered if a report signed by the two parties incurred is signed and remitted to the police or the "gendarmerie" within 48 hours.

The theft or alteration of the vehicle must be declared to the police or the "gendarmerie" with handing the keys over.  Failing producing these documents will entail the non payment by the insurances of the expenses incurred and the hirer will have to pay the full amount of repairs to the renter out.

At the end of rental, the balance due must be settled within 48 hours.  Failing this, the hirer will have to pay to the renter out the suing fees incurred by the renter out to get the money due (including advocates fees) + interests + an indemnity of 20% of the remaining amount of money due.

 PRICE SETTLEMENT

 The hirer will follow the contract clauses and will in anyway
-   pay an instalment upon reservation of 10 to 20%, unless reservation at less than 5 days notice ;
-   75% of the rental must be paid upon reception of the vehicle.
The rental is payable in cash - Dirham or currency - cable transfer or credit card. Payment with credit card may create additional cost of 4% above the price (Visa card commission).
 

GUARANTEE
 

If the customer is not a regular customer of the renter out or if he has not a credit card, he will have to provide the proof of his solvability as well as a residence proof.
A guarantee depending upon the category of the rented vehicle will be taken and given back upon return of the vehicle if all the contract clauses have been respected.

 DAMAGES

If all terms and conditions of the contract have been respected by the hirer, his responsibility in case of theft or loss of vehicle, damage to equipments or accessories,
a)  is limited to the accidental damage excess mentioned on the first page of the contract in case of a comprehensible & widespread insurance with redeemable  accidental damage excess;
b)  is unlimited if basic insurance only.
In case of intentional fault or important negligence, (for example : abandon of the vehicle without any check with the keys inside the car) of the hirer, this is considered as aggravating facts in case of loss or theft of the vehicle or its equipments or accessories.

 EXONERATIONS & RESPONSIBILITIES

 The hirer won't be able to claim against the renter out in case of loss or damage of his personal belongings left inside the vehicle.  On a legal point of view, the renter out is not responsible for any damage incurred by the hirer or any third party using the vehicle.
 

LITIGATIONS

 Any litigation which could arise during the rental will be judged under Moroccan law and under the responsibility of Marrakech Commerce Tribunal, except otherwise mentioned in the contract.